MAKE YOUR OWN ADVENTURE

                        Car Rental Terms & Conditions

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Terms of Car Rental Without a Driver

• The renter must be at least 21 years old.

• A valid passport and driver’s license must be presented at the time of rental.

• The vehicle is rented strictly for use within Tajikistan. If the renter intends to cross the border, prior written approval from the company is required.

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Vehicle Usage and Mileage Policy

• The daily mileage limit is 250 km. If this limit is exceeded, an additional fee of $0.70 per extra kilometer will be charged.

• For rentals of more than 10 days, unlimited mileage is provided at no additional cost.

• Drive cautiously, especially in mountainous areas, as road conditions in the Pamir region can be extremely challenging.

• The renter is responsible for fueling the vehicle. Cars are provided with a certain fuel level at the time of rental and must be returned with the same fuel level as received. If the fuel level upon return is lower than at pickup, the renter will be charged for the cost of refueling.

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Payment & Deposit

• Full payment must be made upon receiving the vehicle.

• A damage deposit is required at the time of rental as a security measure. The deposit varies by vehicle class, with a minimum of $1,000.

• Deposits must be paid in cash, ensuring immediate availability of funds if repairs are required.

• The deposit is fully refundable upon returning the car in good, undamaged condition.

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Power of Attorney

A Power of Attorney is required to legally authorize the renter to operate the vehicle within Tajikistan. The cost for issuing this document is $100.
Only one Power of Attorney is necessary, even if multiple drivers are listed.

To prepare this document in advance, please send copies of your passports prior to your arrival. This helps us expedite the process and ensures your paperwork is ready when you collect the car.

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Responsibility for Damage

During the rental period, the Lessee (renter) assumes full responsibility for any and all damage caused to the vehicle, regardless of the source or circumstances. This includes, but is not limited to, damage to the engine, transmission, windows, tires, suspension system, and other parts of the car.

The $1,000 deposit serves as security to cover minor damages not covered by insurance, such as broken windows, tire punctures, penalties, fines, or minor external damage.

In the event of engine or transmission failure, overheating, or any internal mechanical damage, the Lessee will be fully responsible for all repair or replacement costs, regardless of the amount. These critical components are not covered by insurance and are not limited by the deposit amount.

If total repair costs exceed the deposit, the Lessee agrees to reimburse the Lessor in full for the remaining balance. The Lessee is also liable for damages resulting from their own actions, third parties, natural events, or animals during the rental period.

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Engine Overheating

We have experienced several incidents of engine overheating, often involving young or inexperienced drivers who neglect to monitor the vehicle’s temperature gauge while driving through the Pamirs’ rugged terrain.

It is essential to check the temperature gauge frequently and stop immediately if any sign of overheating occurs. Continuing to drive an overheating vehicle can cause severe engine damage.

To prevent further damage and protect our fleet, any engine damage caused by overheating will be the full responsibility of the Lessee, regardless of the reason or circumstances. This policy ensures responsible driving and vehicle care during your journey.

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In Case of Breakdown

If your car breaks down while traveling in Tajikistan, there are several ways to get assistance. We recommend seeking help from local mechanics, nearby villages, or other drivers—Tajik people are known for their hospitality and helpfulness.

Many locals possess solid knowledge of vehicles and may assist with repairs. If the car cannot be repaired locally, our team will arrange for another vehicle to be sent to you as soon as possible. Please note that delivery of a replacement car or spare parts may take up to 72 hours, depending on your location, road, and weather conditions.

If the breakdown is due to driver negligence or misuse—such as engine overheating or mechanical failure caused by improper driving—the renter is fully responsible for all related costs. This includes the transportation of the damaged vehicle, delivery of a replacement vehicle, repair expenses, and any associated service charges.
A new damage deposit will also be required if a replacement vehicle is issued.

 

Insurance

We are pleased to announce that we have reached an agreement with a local insurance company to provide coverage for our vehicles on Pamir roads. The insurance price is available upon request, depending on the vehicle type, rental duration, and route.

While this local policy provides valuable protection within Tajikistan, it is strongly recommended that renters also obtain additional insurance from their home country. Many of our clients have successfully arranged international coverage that includes rental vehicles in Tajikistan, often with third-party liability protection.

Having both local and international insurance ensures comprehensive coverage and peace of mind while traveling through Tajikistan’s remote and challenging terrain. Our goal is to make your self-drive experience as safe, transparent, and worry-free as possible.

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Navigation

For the best navigation experience in Tajikistan, we highly recommend using the Maps.me app. It provides detailed offline maps, making it ideal for remote areas with limited internet connectivity.
Please download the Tajikistan map in advance to ensure smooth offline access during your trip.

When internet access is available, Google Maps can serve as a useful backup for real-time traffic updates, points of interest, and alternate routes.
Using both tools—Maps.me for offline use and Google Maps online—ensures a smooth and reliable navigation experience across Tajikistan’s diverse landscapes.

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Road Conditions

Road conditions in Tajikistan, especially in the Pamir region, can be rough and unpredictable due to weather and terrain. Drive with extreme caution, maintain a slow and steady speed, and avoid sharp rocks or potholes that could damage tires.

The roads are often narrow and rocky, requiring patience and careful maneuvering. Rushing can lead to preventable accidents or delays. By driving carefully and attentively, you’ll ensure both your safety and a more enjoyable travel experience.

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Important Information

• Please note that in Tajikistan, only older vehicles are available for rental, as no rental companies in the country offer new model cars. By confirming your booking, you acknowledge and agree to rent a vehicle that may show signs of age or wear consistent with local driving conditions.

• Despite their age, all vehicles in our fleet are well-maintained and regularly serviced to ensure safety and reliability. We take pride in offering some of the most dependable cars available in Tajikistan, including Toyota Land Cruisers and other proven 4x4 models, which are exceptionally suited for the rough terrain and demanding conditions of the Pamir roads.

• In the event of any unforeseen issues with the specific car you have reserved prior to your arrival, we reserve the right to substitute it with an alternative vehicle from our fleet. Every effort will be made to provide a vehicle of the same or similar make and model, but due to limited availability, a different model may occasionally be provided. Any price adjustments will be based on standard daily rental rates for the replacement vehicle.
  Your satisfaction and flexibility are highly appreciated.

• Upon return, the vehicle must be clean. Please wash the car before returning it. If the vehicle is returned unwashed, a $20 cleaning fee will apply. Maintaining the cleanliness of our vehicles helps us ensure a pleasant experience for all clients.